Privacy Policy – E Mate Welcome to E Mate, an educational mobile application designed to help students prepare for competitive examinations including NEET, JEE, Banking, Railway, UPSC, and other exams through study materials, mock tests, flash cards, current affairs, and learning resources. By using E Mate, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a) Personal Information
We may collect the following information when users register or use the app:
Name
Email address
Mobile number
Profile information
Login credentials
b) Usage Information
We may automatically collect device information, app usage statistics, IP Address dvice type and operating system crash reports and analytics
c) Educational Data
The app may store:
Test scores
Quiz progress
Saved flash cards
Study history
Preferences
2. How We Use Your Information
We use collected information to provide educational services, improve app performance, personalize learning experience, maintain user accounts, send important notifications, prevent misuse and fraud analyze app usage
3. Data Sharing
E Mate does not sell user personal information. We may share limited data with coud hosting providers analytics services, payment gateway providers (if subscriptions are enabled) Legal authorities when required by law
4. Data Security
We implement reasonable security measures to protect user data. However, no internet-based service is completely secure, and users use the app at their own risk.
5. Children’s Privacy
E Mate is intended for students and educational users. Users below the age required by local laws should use the app under parental or guardian supervision.
6. Third-Party Services
The app may contain links or integrations with third-party services such as:
Google Sign-In, Firebase, YouTube, Razorpay / payment gateways. These services may collect data according to their own privacy policies.
7. User Rights
Users may access their account information request correction of data, request deletion of account, Contact support regarding privacy concerns
8. Disclaimer
Educational & Mock Test Disclaimer
E Mate provides mock tests, practice exams, flash cards, study materials, PYQs, and learning resources solely for educational and practice purposes. The mock tests, questions, rankings, scores, difficulty levels, and exam patterns available in the app may not exactly reflect or match actual examinations such as NEET, JEE, UPSC, Banking, Railway, or other competitive exams conducted by official authorities.
E Mate does not guarantee exact real exam questions, actual examination difficulty levels official rankings or results, selection or admission outcomes, Exam patterns, syllabus, marking schemes, and question formats may change periodically based on decisions made by respective examination authorities.
Users are advised to verify important information through official notifications and websites of the respective examination authorities. Government organizations NEET, JEE, UPSC, Banking, or Railway authorities. All trademarks belong to their respective owners. E Mate is an independent educational platform and is not affiliated with or endorsed by any government body or examination authority.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. Continued use of the app after updates constitutes acceptance of the revised policy.
10. Contact Us
For privacy-related concerns, contact:
E Mate Support
Email: emate.edu@gmail.com